FAQs


Where are you based?

Our team is happily based in Harrisburg, PA, and our warehouse is in Chicago.

 

How does shipping work?

We ship our orders directly from our warehouse in Chicago. Nearly all orders ship out the next business day (or the same day, if you order before 10am EST), and take around 2-4 business days to arrive to addresses in the continental U.S.

International orders ship for a flat rate of $14.95 USD.

 

What if I need to return something?

No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back. We stand by our products - that's why we offer returns for 30 days after you receive your purchase.

 

How do we contact you with press inquiries?

Send us an email via this form and we'll get back to you as soon as we can.